Introduction to Project Management
Two-Day Workshop

There are two different types of project management efforts: the stand-alone project and the multi-project. Whether your organization manages stand-alone or multiple projects, those projects are small or large, their customers internal or external, in product development, construction, design, IT or service; they are difficult to manage due to uncertainty and the fact that they involve three different and opposing commitments - due date, budget, and content.

Some of you are familiar with the topic of TOC Project Management through the book Critical Chain by Eli Goldratt. In his book, Dr. Goldratt takes you through the story of Associate Professor Rick Silver, his university and his class's experiences. Professor Silver must figure out the processes for solving problems in project management as he develops what he will teach in his Executive MBA class on Project Management. He also must work through and resolve the issues his students raise, so they can gain success in applying in their companies what they have learned. The story is entertaining and common sense, but does not unfold the practicalities of how to directly apply TOC Project Management to your stand alone project, let alone your Multi-Project Environment

Introduction to TOC Project Management lays out the fundamentals and practicalities of implementing the common sense approaches in Dr. Goldratt's book in an entertaining and interactive way. The first day of this two-day program lays out the underlying root conflict that leads to many of the problems of project management environments, such as:

• Existing project work is not complete before new projects require a shifting in priorities.
• The organization is too slow responding to important opportunities.
• Managers feel constant pressure to increase staff to handle peak project loads.
• Promised lead times are longer than desired.
• There are difficulties completing projects on time, within budget and with full content.
• There is too much rework activity.
• Some projects are abandoned or completed without the organization gaining the promised benefit.
• Project Managers and Resource Managers have frequent conflicts about priorities and resource commitments.
• Problems in one project cascade into problems in other projects.

The first day continues by taking the participants systematically through the direction of the solution (often referred to as Critical Chain and Multi-Project Management) as well as the framework for implementing the solution in the highly successful AGI Way.

The second day is customized to take each participant through detailed answers to their specific issues in applying the TOC Project Management Solution. The participants are broken into small groups* based on their current environments. A dedicated expert reviews with them the questions they wish to have answered that day. The expert then takes the participants through simulations, exercises and discussion specific to answering their particular questions regarding the details of the solution and its implementation in their environment. This customized second day allows the participant to get deeper into the applicable parts of the TOC Project Management Solution. The last part of the second day is spent figuring out what are the appropriate next steps for the participant to take.

Participants leave with the answers to many of their detailed, specific questions and a personal contact, their dedicated expert, to answer questions after the session.

Who should attend

• Anyone who has read Critical Chain and wants to understand the underlying processes.
• Anyone who is struggling in managing any aspect of project management (head of engineering, project resource management, head of project management office, business head).
• Anyone who is responsible for improving the project management processes.
• Anyone who has to manage project customer service.

Key Benefits

• The participant leaves with more detailed information customized to their environment regarding the TOC Project Management Solution.
• The participant leaves with a clear picture of what needs to be done to be successful in applying this in their environment.
• The participant leaves with a personal contact that understands their environment, to call upon for further questions and assistance in answering their questions.

DATE	CITY	FACILITATOR
Aug 9-10	Singapore	Eric Desmet
Nov 15-16	Singapore	Eric Desmet