TOC for Managing People & Leadership

Introduction
The TOC for Managing People and Leadership Approach is for those individuals and organizations who have recognized the need to improve the way they manage people and develop leadership in order the effectively deliver on the organizational goals and are ready to shift from the Cost World to the Throughput World.

If:

• Many times people are very frustrated.
• Finger-pointing mentality is very common.
• “Protect-your-rear-parts” mentality is very common.
• Organizations suffer from “walls of distrust” between levels and functions.
• Behind-the-scenes maneuvering and/or politics is common.
• Some people feel that they are undervalued while others are overvalued.
• Some people are apathetic.
• People are forced to behave in line with some erroneous measurements.
• Many times people feel that they are forced to take actions which are in conflict with common sense.

In the Throughput World management efforts are directed toward the "weakest link" (the constraint), therefore improving the overall performance/strength of the "chain" (organization).

Objective
To get a better understanding how TOC constraint management enables companies to achieve significant, sustainable, long-term improvements on its bottom-line within a short period of time. (40-50% improvements are common.)

Description
Through the use of the TOC Thinking Processes, open discussion, and interactive exercises, participants gain an in-depth understanding of the subject matter.

The in-depth understanding of the subject matter is achieved through taking the participants through six steps.

1. Consensus on the core problem.
   • Existing problems are analyzed and the core problem is identified
2. Painting a direction for a generic solution
   • The basic direction of a solution is examined
3. Agreement that the solution overcomes the core problem
   • Major issues related to the solution are addressed
4. Elimination of any potential negative side effects introduced by the solution
5. Developing of a generic solution
6. Discussion on how to implement the generic solution into participants specific environment.
   • How to implement this solution and how to overcome "resistance to change" are discussed as well.

Through extensive and interactive discussions, participants discover:

• The real factors that lead to many of the conflicts, fires, half-baked solutions, and human dynamics that managers face on a day-to-day basis.
• The common causes of these real factors;
• A simple, logical, generic solution which not only enable our managers to become good managers, we also provides a way to help them become effective leaders
• How to customize the generic solution to a specific environment;
• How to overcome obstacles blocking implementation.

The Workshop focuses on:

• The management of day-to-day conflicts managers are facing
• Fleshing out half-backed solutions
• How to achieve effective teamwork
• Dealing with misalignment in authority and responsibility
• Getting people to approve and actively collaborate in implementing a solution

TOC for Managing People and leadership involves dealing with day-to-day challenges confronting managers, achieving the consensus, approval and active collaboration of all involved, and doing his/her part in implementing a new policy, procedure, etc.