Day One - Tuesday, April 15

TOC, Lean and Six Sigma Integration - How to Achieve True Synergy for Breakthrough Results
9:30-10:30am
Presenters: Suzan Bergland, Mark Holt, Baha Inozu

TOC, Lean, and Six Sigma – Are they partners or rivals? Many organizations are using these methodologies independently or in various combinations to improve their organizations. What is the best way to combine them? How is it possible to fully integrate methods that are often not aligned?

This session will help you discover the best way of integrating TOC–LSS to achieve the goals of your organization. We will discuss how the integration of these improvement methodologies produces highly focused solutions to achieve true bottom line results providing the best value for the organization’s improvement dollars.

Enterprise AIRSpeed - Transitioning to the Fleet Readiness Center (FRC) Concept
11:00-11:45am

Corning Display Technologies
11:15am-12:30pm
Presenter: Robin Ploss

Corning Display Technologies began using Demand Pull in Taiwan in 2006 with one customer. Over the past 18 months, the company has expanded the scope of Demand Pull, and has learned more about systems, policies, metrics and behaviors that are required to successfully implement Demand Pull in a global business. This case study will discuss some of the things we encountered along the way, from working with globally diverse customers, to learning how to identify the functional process developments required to support Demand Pull throughout our enterprise.

Focusing your Improvement Projects to Gain Maximum Results
5:15-6:00pm
Presenters: John Zahora, Mark Holt, Bob Mendenhall

Are you getting all the gains you expected from your improvement projects? Do you have many improvement opportunities and limited resources? How can you ensure that you are chartering the improvement projects that will have high impact on helping your organization reach it’s strategic objectives?

This session will focus on using the integration of TOC and LSS to focus your improvement projects. By developing an Improvement Project Portfolio, organizations are able to analyze data on potential project improvement areas and prioritize them so that there is always a sequenced list of improvement project opportunities.

Sequencing improvement projects to Strategic Objectives ensures that everyone understands how their improvement work links to the overall Strategic Objectives of the organization.

Day Two - Wednesday, April 16

Case Study
9:00-9:45am

Tools for Breakthrough Learning and Buy-In
9:45-10:30am
Presenter: Bruce Watson

Making changes in any organization requires all participants to understand and key leaders to approve. Just explaining what is needed, regardless of how good the idea or new process is, often falls short. Are there other tools that can gain this understanding and buy-in?

The answer is yes! And they can easily allow people to experience for themselves the changes needed and the impact to the organization when the changes are implemented. This session will give brief explanations and demonstrations of what works and why.

Case Study
1:30-2:15pm

Case Study
2:15-3:00pm

Using Six Sigma to Reduce Variation and Establish Tighter Control
5:15-6:00pm
Presenter: Baha Inozu

Where does one best focus variation reduction and waste elimination when integrating with a TOC System Design? This session will highlight how to practically and seamlessly integrate the Six Sigma roadmap and tools with Lean principles and TOC.

Highlights will include how to select and define the projects to get the best total system level improvement, how to measure process capability and how to identify and separate the vital few parameters that have the biggest impact on variation from the trivial many using the DMAIC roadmap.

In addition, this session will feature some tools for optimum settings of key parameters and cover the main points of how one can achieve lasting results.

Day Three - Thursday, April 17

Ask the Experts! A Panel Discussion on TOC, Lean and Six Sigma
9:00-9:45am
Presenters: Suzan Bergland, Hugh Cole, Baha Inozu, Mark Holt

Are you wondering how TOC, Lean and Six Sigma most effectively fit together for Continuous System Improvement (CSI)? Do you have questions that you’d like to ask industry experts in this area? If you answered yes to either of these questions then this session is for you.

Experts in TOC, Lean and Six Sigma will form a panel to discuss and answer questions regarding these improvement methodologies and the most effective way that they can be integrated to achieve real bottom line results for your organization.

Enterprise AIRSpeed - Integrating TOC-LSS to Streamline the Supply Chain Process
9:45-10:30am

On Call in a Dangerous World
11:00-11:45am
Presenter: Colonel Pierre Garant, USMC

The Marine’s mission is to be “On Call in a Dangerous World.” What does it take to be “Always alert and always ready” to protect our people and our country from both natural disasters and our enemies? It takes dedicated and smart Marines, a lot of careful planning and team-work, and reliable and effective processes that leave little to no room for failure.

Leaders of US Marine Corps Aviation, understanding the significance of their challenge and the urgency of their mission, have recognized TOC as a strategic enabler to achieve higher performance. The Marines applied the TOC Thinking Processes to handle the magnitude and complexities of creating the strategy and tactics to fully develop and deploy their readiness improvement strategies for the future.

Colonel (USMC) Pierre Garant, chief architect of the analysis and execution, discusses how strategies and tactics are being aligned to increase mission readiness, optimize limited resources, and improve the quality of every Marine’s work life in a dynamic and dangerous global environment.

Changing the Paradigms of Inmates Exiting Singapore Prisons
11:45am-12:30pm
Presenter: Christina Cheng

You've heard how TOC has transformed production lines, processes and organizations, but in this case you'll hear an enriching story of transformed lives. Former prisoners readjusting to society and the workplace face great risks of failure and recidivism is unfortunately more common than not.

Changing paradigms is often difficult, but using the TOC Thinking Processes with prisoners in Singapore, prior to their release, has proven to be particularly successful. This moving story will be a great finale to the conference.