Understanding why “Business” Systems Perform the Way They Do – Planning, Scheduling, and Control for Project-based Workflows

This two-day workshop, based on the book Hanging Fire, by Jeff Cox, Dale Houle, and Hugh Cole, is designed for individuals and leadership teams that want to gain a better understanding of TOC Critical Chain Portfolio Management (CCPM) and how proper alignment of actions in planning, scheduling, synchronization, and control significantly improve the ability to deliver projects on-time, in-scope, and in-budget

The objective of the Hanging Fire Workshop (HFW) is to help leaders understand how Dependency and Variability Interaction defines the Lines of Reasoning connecting Business Function Actions to Business Performance Outcomes (T, I, OE), with application to the Planning and Scheduling and Control aspects of Project-based workflows. 

Fundamentally, managing workflows as “projects” is an alternative to managing workflows as “production” and vice-versa. These differences, as well as the differences between TOC CCPM and other project management approaches, are discussed. We will engage in the process of formulating and deploying schedules to better understand the foundation they provide in maintaining the workflow control necessary to deliver on-time, in-scope, and in-budget with shorter, more reliable lead times.

Using a mixture of lecture, discussion, and simulation, the workshop will:

  • Explore the key elements of project complexity and uncertainty; namely task dependency, shared resources, task variability, and the interaction between them

  • Discuss the importance and means of making visible the cumulative effects of the interaction of dependency and variability at the task and resource level;

  • Examine how repositioning aggregated safety time estimates into appropriately positioned and sized buffers will allow for forward projecting expected buffer consumption and provide for clear project status and proper prioritization of tasks in order to better meet due dates; and

  • Identify the changes in Performance Measures, Operational Understanding, and Decision Support that are required to align and enable the necessary Actions to ensure predictable delivery of the desired Outcomes – on-time, in-scope, and in-budget project completion.

Attendees will learn how to:

  • Apply CCPM to any project-based workflow, where workflow is viewed and managed in the context of task time, and regardless of whether the workflow is that of product development, IT support, fabrication, construction, maintenance, repair, overhaul, new facilities, etc.

  • Use finish-to-start task dependency networks and Critical Chain schedules to provide for much better connectivity between task level actions taken and performance outcomes achieved

  • More effectively identify task completion variability and to reposition task level safety to the project level where it will better protect project performance

  • Synchronize multiple projects to level loads on shared resources across projects and how to gate the start of new project work

  • Use properly positioned and sized time and budget buffers to manage and contain the effects of task related variability

  • Use task updates of work remaining to forward project and make visible time buffer consumption and resource overloads in windows of time for proper workflow prioritization and proactive planning or corrective actions

  • Use “Relay Runner” resource behaviors to make more effective use of resources and to increase speed of workflow

  • Identify which types of Planning, Scheduling, and Control actions will positively or negatively affect the performance outcomes of project-managed workflows

Who Should Attend
The Hanging Fire Workshop is designed for leaders and leadership teams from all business functions / functional areas of responsibility whose primary business is a project-based who want a better understanding of constraint-based decision making and its impact on business performance.

Required Reading
Hanging Fire: Achieving Predictable Results in an Uncertain World
It is also recommended that you read Critical Chain

US$1,600 per seat

The Hanging Fire Workshop is currently available on a dedicated basis only.


Cancellation & Rescheduling Policy

AGI understands that occasionally circumstances require a change in schedule that results in a registrant not being able to attend a program as planned.

If you wish to CANCEL your registration and receive a full refund, you must submit your request via email to agi@goldratt.com at least 30 days prior to the program start date. If you submit your request 15 to 29 days before the program start date, you will receive a refund equal to 50% of the full program fee. If you submit your request within 14 days of the program start date, you are not eligible to receive a refund.

If you wish to RESCHEDULE your registration to a LATER date at no charge, you must submit your request via email to agi@goldratt.com at least 30 days prior to the program start date. If you submit your request 15 to 29 days before the start of the program, you will be charged a change fee of 10% of the full program fee. If you submit your request within 14 days of the program start date, you will be charged a change fee of 25% of the full program fee.

For those who have rescheduled to a later date, and then wish to cancel, no refund will be given.

You may RESCHEDULE your registration to an EARLIER date at any time if space is available. There is no fee for this change.

You may REPLACE yourself with another attendee at any time at no charge.